Ununio | Reception desk

Every guest. Every conversation.

Follow guest enquiries, Jasmin's replies and requests waiting for your team.

Open WhatsApp ↗

Ununio conversations only • Updates every 6 seconds

☀

A little closer to your guests.

Select a conversation to see the full exchange and any requests waiting for your team.

A reception desk that works with you.

Manage Jasmin and keep management informed.

UNUNIO ONLY

01

Agent controls

Pause automatic replies across Ununio conversations.

Jasmin's automatic repliesNew messages stay visible when replies are switched off.

02

Management copies

Send conversation transcripts to your management team.

Automatic conversation copiesManual copies are always available from a conversation.When to send automatic copiesManagement WhatsApp numbers

One international number per line.

Management email addresses

One address per line. Email contains the full transcript.

WhatsApp template for messages outside the service window

Free-form copies need an active WhatsApp service window. An approved template can send a short transcript excerpt and portal link instead. It must have exactly one body variable.

Approved template nameTemplate language code

Park information

Keep the information Jasmin shares with guests up to date. Save verified information only.

Location / addressOpening hoursEntry feePark contact numberQuad bike prices (TZS per person)

One duration and price per line, for example: 5 minutes: 20000.

Selected food prices (TZS)

One item and price per line.

Jet ski informationOther verified information for guests

03

Management copy activity

Check whether copies were accepted, delivered or need attention.

Time	Channel	Recipient	Guest	Status	Details

Reservations and follow-up.

Guest requests stay enquiries until the coordinator confirms them. Follow-up times are shown in Dar es Salaam.

Reservation register

Reference	Guest / request	Status	Assigned to	Follow-up

Reception team

Everyone sees the shared Ununio inbox. Coordinator manages information, accounts and confirmations.

Conversations

Every guest. Every conversation.

A little closer to your guests.

Guest

A reception desk that works with you.

Agent controls

Management copies

Park information

Management copy activity

Reservations and follow-up.

Reservation register

Reservation details

Reception team

Change your password

A warm welcome.Every conversation.

Welcome back.

Every guest. Every conversation.

A little closer to your guests.

Guest

A reception desk that works with you.

Agent controls

Management copies

Park information

Management copy activity

Reservations and follow-up.

Reservation register

Reservation details

Reception team

Change your password

A warm welcome.
Every conversation.